Rogue landlords in England will be ‘named and humiliated’ under new rules

Rogue landlords who provide poor quality social housing will be ‘named and humiliated’ under plans to improve standards. The Government also plans to set up a “panel of residents” to allow social tenants to be heard “directly by the Government”.

As part of this, 250 people from across England will be invited to share their experiences, said the Department for Leveling Up, Housing and Communities (DLUHC). Changes will be made through legislation, reports The Mirrorand will see defaulting owners named on the government website and social media channels.

This will include those who have breached consumer standards set by the social housing regulator or where the housing ombudsman has found ‘serious maladministration’ against them. The residents’ panel will give tenants the chance to have their say on how to improve the quality of social housing, the DLUHC said.

“The panel will allow residents to examine and influence measures to raise the decent housing standard, staff training and qualification, a new access to information program and other planned reforms,” he added.

Eddie Hughes, Minister for Social Housing, said: “Everyone in this country deserves to live in safe and decent housing. It is unacceptable for anyone to have mold on their walls, risk slipping on a wet floor or water dripping from the ceiling.

“Today we published a bill to strengthen the regulation of social housing landlords. This includes naming and blaming landlords who fail to meet an acceptable standard of living and giving tenants a direct channel to make share their concerns with government. This package will help meet our commitment in the Leveling Up white paper to halve the amount of substandard rental housing by 2030.”

The panel will be supported by a national survey, with around 5,000 residents invited to share their views on their landlords’ services in March and April 2022. This will be used to monitor the impact of the reforms.